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Community Archives FAQ’s

What documents are available through Community Archives?

-       Certificate ofAssessment/Estoppel
-       Standard or CustomQuestionnaire
-       Governing Documents
-       Association Budget
-       Meeting Minutes
-       W-9
-       Reserve Study
-       And More!

Who needs to order through Community Archives?

-       Lenders
-       Attorneys
-       Real Estate Agents
-       Appraisers

Who needs to order through Community Archives?

-       The cost depends on the speed in which you need the document as well as the type and number of documents you are ordering.

How do I make a payment to an existing order in Community Archives?

-       Log into Community Archives, clickon “View Details” of the order in question, click “Add Credit Card Payment” and follow the on-screen instructions.
-       Click here for detailed instructions:

How do I place an order in Community Archives?

-       Log in at https://clients.communityarchives.com/login and search for the unit. Follow the on-screen instructions to walk you through the order.
-       Click here for detailed instructions:  

How do I receive my order faster from Community Archives?

-       Log into Community Archives, click “View Details” on the order, click “Change” by Priority and follow the on-screen instructions. Note that additional fees will apply.
-       Click here for detailed instructions:

How do I receive my order faster from Community Archives?

-       Log into Community Archives, click on “View Details” of the order in question.

How do I request an update to an existing Certificate of Assessment through Community Archives?

-       Log into Community Archives, click on “View Details” of the order in question, scroll to the bottom and click “Request Update”. Follow the on-screen instructions.
-       Click here for detailed instructions:

What do I do if an order is blocked in Community Archives?

-       Log into Community Archives, click on “View Details” of the order in question, scroll to the bottom and click “Request Update”. Follow the on-screen instructions.
-       Click here for detailed instructions:

How do I cancel an order in Community Archives?

-       An order can be cancelled untilpreparation of the order begins. You can log into Community Archives, click“View Details” and click “Cancel Order”.
-       Click here for detailed instructions:

How do I request a refund from Community Archives?

-       Call 833-462-3627, ext. 2 or
e-mail shoppersupport@communityarchives.com with the order number and details of the request.

Who do I contact with questions about the documents received from Community Archives?

-       For general questions regarding your closing or documents you received for your closing, e-mail closings@waccamawmanagement.com