Waccamaw Management

Mortgage and Resale Documents

Waccamaw Management has partnered with Community Archives to provide documents to assist lenders, attorneys, real estate agents and appraisers with closings.

Click HERE to log in.

For general questions regarding your closing or documents you received for your closing, e-mail closings@waccamawmanagement.com.

FAQ

What documents are available through Community Archives?

  •           Certificate of Assessment/Estoppel
  •       Standard or Custom Questionnaire
  •           Governing Documents
  •           Association Budget
  •          Meeting Minutes
  •           W-9
  •           Reserve Study
  •           And More!

Who needs to order through Community Archives?

  •           Lenders
  •           Attorneys
  •           Real Estate Agents
  •           Appraisers

How much does it cost?

  •           The cost depends on the speed in which you need the document as well as the type and number of documents you are ordering.

How do I make a payment to an existing order?

  •           Log into Community Archives, click on “View Details” of the order in question,  click “Add Credit Card Payment” and follow the on-screen instructions.
  •           Click here for detailed instructions:

 https://communityarchives.freshdesk.com/support/solutions/articles/70000488224-adding-a-credit-card-payment-to-an-existing-order

How do I place an order?

What if I need technical assistance placing an order?

  •           Call:  833-462-3627, Ext. 2
  •           E-mail:  shoppersupport@communityarchives.com

How do I receive my order faster?

How do I find out the status of my order?

  •           Log into Community Archives, click on “View Details” of the order in question.

How do I request an update to an existing Certificate of Assessment?

  •           Log into Community Archives, click on “View Details” of the order in question, scroll to the bottom and click “Request Update”. Follow the on-screen instructions.
  •           Click here for detailed instructions:

https://communityarchives.freshdesk.com/support/solutions/articles/70000465942-requesting-an-update

What do I do if an order is blocked?

  •           If an order is blocked, you will receive an e-mail with details of required information to unblock your order.
  •           Click here for detailed instructions:

https://communityarchives.freshdesk.com/support/solutions/articles/70000569280-required-documents-unblocking-an-order

How do I cancel an order?

  •           An order can be cancelled until preparation of the order begins. You can log into Community Archives, click “View Details” and click “Cancel Order”.
  •           Click here for detailed instructions:

https://communityarchives.freshdesk.com/support/solutions/articles/70000462071-how-to-cancel-an-order

How do I request a refund?